Due to the implementation of the Granular Data Reporting, the ATO has restricted the description length to a maximum of 30 characters (includes spacing) per line. Therefore check the description that the validation error has identified is no longer than 30 characters. If all the descriptions are fine then refer to the steps below.

The work related expenses schedule description is rolling forward from a prior-year tax return. If it is no longer needed then you should delete it or shorten the text to a maximum of 30 characters as per ATO requirements.

1. Go to the Other tab
2. Tick the work related expenses schedule box
3. Go to the item worksheet the validation error is referring to
4. Remove the text in the top box or shorten it to only 30 characters
5. Click on the save button on the worksheet
6. Go back to the Other tab and remove the work related expenses schedule tick box.

The random characters will appear when you use MS word to edit the RTF templates. You should open the file with notepad or wordpad; otherwise go to File > Maintain templates > Notes to financial report and open the relevant template and click on the save button to re-save the file, which will remove the random characters.

Enter the tax agent's ABN in Options as the intermediary declarer refers to the tax agent.

Items 18G, 19I, 19W and 20P are required to be answered (Y/N) to pass the validation error.

Please note, if item 19K and B is $0, you need will need to delete the $0 as it is not required.

If item 20P is blank and there is no worksheet for item 20 then,

1. Open item 20 worksheet
2. Enter something in the "Details of the foreign source income" field
3. Click in the box to answer Y/N for label P
4. Click on Exit
5. Open the item 20 worksheet again
6. Click on Delete and Exit

When the net capital gain is in excess of $10,000 a Capital Gains Tax schedule must be attached. 

The capital gains tax schedule and all other schedules are located on the navigator panel as shown.

Make sure you have completed item IT8 Number of Dependent Children in the Income Tests section.

1. Go to Postings tab

2. Click on Transaction Journal Wizard  

3. Select Setup Rental or Member Accounts

4. Enter the name of the property (maximum character length with spaces is 42)

5. Click on OK

If you have another rental property then repeat the steps and increase the Property ID number.

If you have more than 9 rental properties then you will need to increase the account length to 5 by going to client details > ledger tab.
 

Make sure to transfer the inventory account or livestock account from the master chart of accounts before posting to them then follow the instructions below.

1. Go to Postings tab
2. Click on Transaction Journal Wizard 
3. Select Closing Stock Adjustment
4. Enter the inventory/ livestock details
5. Click on the Transfer button to post the transactions

Taxable payments annual report is not available on Software Assistant.

As per ATO's instructions, you can lodge online through:

• ATO online services for individuals and sole traders – select ‘Tax’ then ‘Lodgments’ then ‘Taxable payments annual report’.
• the ATO Business Portal – select ‘Online forms’ from the menu then ‘Taxable

Generally, this error indicates that the Windows date/time is set incorrectly. Check to ensure your date and time are set correctly via the Windows system clock at the bottom right corner of your screen. Refer to Microsoft's instructions to change the time on your computer, CLICK HERE.

Additionally, this error can appear if a Firewall is active and is blocking the connection between yourself and the ATO. Try disabling your Anti-virus or Firewall and attempt to re-lodge.

If all else fails then there is an issue with your machine credential. You should delete the machine credential and get a new one from the ATO's relationship manager. Refer to the "How to setup machine credential" topic.
The default location of the machine credential is C:\Users\[USER]\AppData\Roaming\ATOMAS.