How can metrics be used to manage matters, control spend and demonstrate value for an organisation?
Practice note, Quick guide to using metrics to manage in-house matters, control spend and demonstrate value outlines how metrics can be used by an in-house legal department to manage matters, control spend and demonstrate value to an organisation.
Some of the key topics discussed include:
- The importance of using metrics in a legal department and the types of metrics legal departments are using to help demonstrate to the organisation how they create value and avoid losses.
- How in-house legal departments have used technology and metrics and turned to automated matter management and e-billing solutions to support the strategic goals of an organisation.
- The various tools that a legal department can use to keep track of what the department is working on and spending.
- How these tools can support a project-oriented approach to legal work, by adapting project management techniques in a legal context.
For further information on these subtopics generally, see Toolkit, Legal department operations: Demonstrating value and measuring success.
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