When you have finished your session in cvMail, you should log out before closing down your browser.

Click the "logout" option on the main header menu in the database. Logging out will provide you with security of knowing that if anyone reopens your browser and visits the site they will not have access to your database. 

Note: Closing your browser without logging-out will not end your session and may result in you being locked out if you have more than two concurrent sessions running.

If you are locked out of the service you can either:

wait 60 minutes before logging back in
or contact us on 1300 795 235 to have your session closed

If you are being implemented by the cvMail implementation team, then your username and password will be supplied to you during this process.

If you are a new user, this information will be supplied to you by cvMail Support.

Contact Support at firmsupport@cvmail.net

Our clients are the real action behind cvMail. The calibre of our client base demands no less than the best performance in service and technology. Our globally diverse client base includes leading law and accounting firms and investment banks throughout the Asia-Pacific Region and the United Kingdom.

cvMail Full Spectrum Recruitment is a leading e-recruitment solution that combines the latest software and technical recruitment expertise to deliver net benefit to organisational performance and bottom line recruitment costs.

Global customers of all sizes across multiple sectors reduce costs, lower time-to-hire, streamline recruitment, enhance employer branding and improve quality of hire – all through cvMail.

cvMail’s technical expertise provides flexibility to match recruitment processes across all industry sectors, no matter how diverse the recruitment environment or requirement is. In addition to advanced, innovative recruitment software we also see ourselves as your business partner. High quality service levels and responsive support are viewed by the cvMail team as just as critical as our technical capability.

cvMail is an easy-to-use service, requiring minimal training for end users across the HR function and ensuring a fast roll out post implementation.

Caters for all business requirements: from single to multiple recruitment workflows, for organisations of all sizes at a domestic or global level.

You have found your first option already. The Customer Portal site provides User Guides, Videos, Tips & Enhancement information as well as information on how to access your other training options:

• Webinars
• On Site Training

Supported operating systems

• Windows 7, Windows 8.1, and Windows 10
• Windows Vista®
• Mac® OS 10.5 or later

Internet browser

• Internet Explorer 11 or later (Windows only)
• Mozilla Firefox current version or Extended Support Release version
• Safari 5.0 or later
• Chrome current version

Mobile apps

• iPhone (iOS 9.0 or later, iPhone 4S or later)
• iPad (iOS 9.0 or later, iPad 2nd generation or later)
• Android (4.0 or later, Android 4.0 or higher)

Other requirements

• 1024x768 or higher screen resolution recommended
• Adobe Acrobat Reader 9.0 or later (some print functionality is lost with older versions)

Westlaw Classic lists the common Terms & Connectors on each advanced search form. For a more detailed explanation and a list of Field restrictions click here for the Westlaw Classic Searching with Boolean Terms & Connectors Quick Guide.