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Alert24 Email Delivery Issue (Resolved)

We are currently experiencing issues with the delivery of Alert24 emails. Some subscribers may not have received their email alerts this morning as scheduled.

We are investigating the cause and are working to get the delayed emails out as soon as possible.

We apologise for the inconvenience.

Status Update 18/3/14:

We continue to work through this issue and will push out a backlog of articles as soon as the issue is resolved.

Status Update 19/3/14:

This issue has been resolved. All Alert24 emails are now up to date as at Thursday morning.

We will continue to monitor alerts closely over the coming days.

We apologise for the inconvenience caused by these delays.

 

Tom Heaton
By Tom Heaton
Manager, Westlaw Product Management

Tom Heaton is a Manager at Thomson Reuters. He has over 20 years experience in information technology and legal publishing. His focus is on Website usability and everything online.

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